
NPRSig. 6NewsLawHealthPolitics
Police, fire, EMT and mental health: How one city is leading the charge to reshape 911
Durham's HEART program, which sends unarmed mental-health and peer responders to certain 911 calls, is profiled as a model that has expanded citywide and drawn research suggesting increased calls and fewer arrests. The piece traces its launch after George Floyd's killing and how police came to accept it as a fourth arm of emergency response.










